How do I fund my wallet?
Every UDS PAY wallet has a dedicated 9PSB account number visible on your home screen. Simply make a standard bank transfer from any Nigerian bank mobile app, internet banking, or USSD code to that account number.
Resources / Quick Help
Plain answers to everyday questions.
Everything you need to know about wallet funding, transfers, applicable charges, failed payment adjustments, and how to reach support.
How long does funding take?
Funds are credited to your wallet balance once the transfer is confirmed by the banking network. Most transfers are credited automatically within seconds.
What does a transfer cost?
The exact applicable charge is calculated and displayed clearly in the app before you confirm the transaction. You always know the cost before sending — no surprise deductions.
What if a transfer fails or is reversed?
If a transfer fails to reach the destination bank or is reversed by the banking network, the funds are automatically adjusted back to your wallet. If an issue does not reflect promptly, reach out to our support team.
How do I reach support?
You can email our customer support team directly at [email protected], message our official @uncletimtech social handles, or visit our Contact Us page.
Is UDS PAY a bank?
No. UDS PAY is a fintech platform and not a bank. We do not hold depositor funds. Wallet and account services are provided through licensed payment service bank partner 9PSB.